Canon error codes
BRAND MODEL ERROR CODE MOST LIKELY CAUSE
CANON 155 E0 The fusing unit does not heat up
CANON 155 E1 The sensor motor or sensor, the DC controller on the main board DC controller
CANON 155 E2 The copyboard position sensor
CANON 155 E4 Main motor, Main motor PCB, DC controller
CANON 155 E5 Lens home position error
CANON 155 E6 Exposure lamp control PCB, light intensity error, DC controller
CANON 155 E7 Main motor PCB, DC controller
CANON 155 E8 Counter error
CANON 155 E9 AC drive board, DC controller
CANON 155 EC Copy board drive lock
CANON 155 ED Operation panel
CANON 155 EE Main motor drive board, DC drive board
CANON FC330 E0 The fusing unit does not heat up
CANON FC330 E1 Fusing film damaged or out of position
CANON FC330 E2 Copy board drive lock or home position error
CANON FC330 E6 Blown exposure lamp or exposure lamp terminals bad contact
CANON 720, 740, 750, 770 C Fusing film damaged or out of position the machine tries to compensate
CANON 720, 740, 750, 770 H Fusing unit overheating
CANON 720, 740, 750, 770 E0 The machine was switched OFF and ON after one of the E00X error codes
CANON 720, 740, 750, 770 E000 Bad thermistor, thermofuse, fusing element, triac or power supply
CANON 720, 740, 750, 770 E001 Bad thermistor, triac or power supply
CANON 720, 740, 750, 770 E002 bad thermistor, thermofuse, fusing element, triac or power supply
CANON 720, 740, 750, 770 E003 bad thermistor, thermofuse, fusing element, triac or power supply
CANON 720, 740, 750, 770 E007 fusing film damaged or out of position
CANON 720, 740, 750, 770 E010 main motor lock, DC power supply
CANON 720, 740, 750, 770 E064 Main power supply or Main PCB
CANON 720, 740, 750, 770 E202 scanner home position not found
CANON 720, 740, 750, 770 E210 lens home position not found
CANON 720, 740, 750, 770 E220 exposure lamp, exposure control PCB, light intensity error, main PCB
CANON 720, 740, 750, 770 E240 DC power source controller or main power supply
CANON 720, 740, 750, 770 E261 frequency error caused by the main power supply or the power outlet
CANON 720, 740, 750, 770 E803 main board, main power supply or fusing lamp defective
CANON NP1010, NP1020 E000 Bad thermistor, thermofuse, fusing element, triac or power supply
CANON NP1010, NP1020 E001 Bad thermistor, triac or power supply
CANON NP1010, NP1020 E010 main motor lock, main motor rotation sensor,main board
CANON NP1010, NP1020 E210 lens or scanner home position not found
CANON 2020, 2120 E000 cuptorul nu se incalzeste
CANON 2020, 2120 E001 Bad thermistor, triac, SSR or power supply
CANON 2020, 2120 E030 Counter error
CANON 2020, 2120 E202 scanner home position not found
CANON 2020, 2120 E210 lens home position not found
CANON 2020, 2120 E400 ADF problem
CANON 2020, 2120 00-53 Sorter communication down
CANON 2020, 2120 E710 main board
CANON 3030, 3050 E000 Fusing unit not heating up
CANON 3030, 3050 E001 Fusing unit overheating
CANON 3030, 3050 E002 Fusing unit not heating up
CANON 3030, 3050 E003 Fusing unit not heating up
CANON 3030, 3050 E004 SSR or exposure lamp board
CANON 3030, 3050 E010 main motor lock, main motor rotation sensor,main board
CANON 3030, 3050 E022 development unit replacement error
CANON 3030, 3050 E030 Counter error
CANON 3030, 3050 E202 scanner home position not found
CANON 3030, 3050 E204 scanner home position not found
CANON 3030, 3050 E210 lens home position not found
CANON 3030, 3050 E220 exposure lamp blown or bad contact
CANON 3030, 3050 E400 ADF control board problem
CANON 3030, 3050 E401 DF paper feed motor lock
CANON 3030, 3050 E402 DF transport error
CANON 3030, 3050 E403 DF paper transport error
CANON 3030, 3050 E404 DF paper exit
CANON 3030, 3050 E411 DF sensors problem
CANON 3030, 3050 E500 Sorter control board
CANON 3030, 3050 E510 Sorter paper transport error
CANON 3030, 3050 E512 Sorter first motor lock
CANON 3030, 3050 E514 Sorter second motor lock
CANON 3030, 3050 E520 Stacker motor overloaded
CANON 3030, 3050 E530 Sorter V motor lock
CANON 3030, 3050 E531 Stapler motor overloaded
CANON 3030, 3050 E535 Sorter V motor lock
CANON 3030, 3050 E540 lateral movement motor lock
CANON 3030, 3050 E541 lateral movement motor lock
CANON 3030, 3050 E710 main board failure
CANON 3030, 3050 E711 main board failure
CANON 3030, 3050 E712 main board failure
CANON 3030, 3050 E800 emergency shut-off relay
CANON 3325, 3825 E000 Fusing unit not heating up
CANON 3325, 3825 E001 Fusing unit overheating
CANON 3325, 3825 E002 Fusing unit not heating up
CANON 3325, 3825 E003 Fusing unit not heating up
CANON 3325, 3825 E004 SSR or exposure lamp board
CANON 3325, 3825 E010 main motor lock, main motor rotation sensor,main board
CANON 3325, 3825 E022 development unit replacement error
CANON 3325, 3825 E030 Counter error
CANON 3325, 3825 E202 scanner home position not found
CANON 3325, 3825 E204 scanner home position not found
CANON 3325, 3825 E210 lens home position not found
CANON 3325, 3825 E220 exposure lamp blown or bad contact
CANON 3325, 3825 E400 ADF control board problem
CANON 3325, 3825 E401 DF paper feed motor lock
CANON 3325, 3825 E402 DF transport error
CANON 3325, 3825 E403 DF paper transport error
CANON 3325, 3825 E404 DF paper exit
CANON 3325, 3825 E411 DF sensors problem
CANON 3325, 3825 E500 Sorter control board
CANON 3325, 3825 E510 Sorter paper transport error
CANON 3325, 3825 E512 Sorter first motor lock
CANON 3325, 3825 E514 Sorter second motor lock
CANON 3325, 3825 E520 Stacker motor overloaded
CANON 3325, 3825 E530 Sorter V motor lock
CANON 3325, 3825 E531 Stapler motor overloaded
CANON 3325, 3825 E535 Sorter V motor lock
CANON 3325, 3825 E540 lateral movement motor lock
CANON 3325, 3825 E541 lateral movement motor lock
CANON 3325, 3825 E710 main board failure
CANON 3325, 3825 E711 main board failure
CANON 3325, 3825 E712 main board failure
CANON 3325, 3825 E800 emergency shut-off relay
CANON 4050, 4080 E000 Fusing unit not heating up
CANON 4050, 4080 E001 Fusing unit overheating
CANON 4050, 4080 E002 Fusing unit not heating up
CANON 4050, 4080 E003 Fusing unit not heating up
CANON 4050, 4080 E004 SSR or exposure lamp board
CANON 4050, 4080 E010 main motor lock, main motor rotation sensor,main board
CANON 4050, 4080 E022 development unit replacement error
CANON 4050, 4080 E030 Counter error
CANON 4050, 4080 E080 color interface problem
CANON 4050, 4080 E081 vertical transport motor overload
CANON 4050, 4080 E082 horizontal transport motor overload
CANON 4050, 4080 E084 color unit sensor
CANON 4050, 4080 E085 color unit position error
CANON 4050, 4080 E086 color unit position error
CANON 4050, 4080 E089 color unit position error
CANON 4050, 4080 E100 laser error
CANON 4050, 4080 E110 polygonal mirror motor not picking up speed
CANON 4050, 4080 E202 scanner home position not found
CANON 4050, 4080 E204 scanner home position not found
CANON 4050, 4080 E210 lens home position not found
CANON 4050, 4080 E220 exposure lamp blown or bad contact
CANON 4050, 4080 E223 color filter motor lock
CANON 4050, 4080 E240 main board
CANON 4050, 4080 E400 ADF control board problem
CANON 4050, 4080 E401 DF paper feed motor lock
CANON 4050, 4080 E402 DF transport error
CANON 4050, 4080 E403 DF paper transport error
CANON 4050, 4080 E404 DF paper exit
CANON 4050, 4080 E411 DF sensors problem
CANON 4050, 4080 E500 Sorter control board
CANON 4050, 4080 E510 Sorter paper transport error
CANON 4050, 4080 E512 Sorter first motor lock
CANON 4050, 4080 E514 Sorter second motor lock
CANON 4050, 4080 E520 Stacker motor overloaded
CANON 4050, 4080 E530 Sorter V motor lock
CANON 4050, 4080 E531 Stapler motor overloaded
CANON 4050, 4080 E535 Sorter V motor lock
CANON 4050, 4080 E540 lateral movement motor lock
CANON 4050, 4080 E541 lateral movement motor lock
CANON 4050, 4080 E660 IC card malfunction
CANON 4050, 4080 E710 main board failure
CANON 4050, 4080 E711 main board failure
CANON 4050, 4080 E712 main board failure
CANON 4050, 4080 E714 main board failure
CANON 4050, 4080 E800 emergency shut-off relay
CANON 6030 E000 Fusing unit not heating up
CANON 6030 E001 Fusing unit overheating
CANON 6030 E002 Fusing unit not heating up
CANON 6030 E003 Fusing unit not heating up
CANON 6030 E004 SSR or exposure lamp board
CANON 6030 E010 main motor lock, main motor rotation sensor,main board
CANON 6030 E022 development unit replacement error
CANON 6030 E030 B&W counter error
CANON 6030 E031 Color counter error
CANON 6030 E064 AC drive board problem
CANON 6030 E065 AC drive board problem
CANON 6030 E202 scanner home position not found
CANON 6030 E203 scanner home position not found
CANON 6030 E204 scanner home position not found
CANON 6030 E210 lens home position not found
CANON 6030 E212 lens home position not found
CANON 6030 E220 exposure lamp blown or bad contact
CANON 6030 E224 blank shutter not working
CANON 6030 E240 main board
CANON 6030 E244 main board to AC drive communication problem
CANON 6030 E400 ADF control board problem
CANON 6030 E401 DF paper feed motor lock
CANON 6030 E402 DF transport error
CANON 6030 E403 DF paper transport error
CANON 6030 E404 DF paper exit
CANON 6030 E411 DF sensors problem
CANON 6030 E500 Sorter control board
CANON 6030 E510 Sorter paper transport error
CANON 6030 E512 Sorter first motor lock
CANON 6030 E530 Stapler motor overloaded
CANON 6030 E531 Stapler motor overloaded
CANON 6030 E540 lateral movement motor lock
CANON 6030 E541 lateral movement motor lock
CANON 6030 E710 main board failure
CANON 6030 E711 main board failure
CANON 6030 E712 paper feed error
CANON 6030 E716 paper tray error
CANON 6030 E800 Auto shut-off relay malfunction
CANON 6030 E901 Paper feed unit electronic board
CANON 6030 E902 Paper feed unit home position error
CANON 6050, 6650, 8070, 8570 E000 Fusing unit not heating up
CANON 6050, 6650, 8070, 8570 E001 Fusing unit overheating
CANON 6050, 6650, 8070, 8570 E002 Fusing unit not heating up
CANON 6050, 6650, 8070, 8570 E003 Fusing unit not heating up
CANON 6050, 6650, 8070, 8570 E004 SSR or exposure lamp board
CANON 6050, 6650, 8070, 8570 E010 main motor lock, main motor rotation sensor,main board
CANON 6050, 6650, 8070, 8570 E011 main drive lock, one of the motors
CANON 6050, 6650, 8070, 8570 E013 used toner transport jammed
CANON 6050, 6650, 8070, 8570 E014 pick-up motor lock
CANON 6050, 6650, 8070, 8570 E020 black toner supply mechanism malfunction
CANON 6050, 6650, 8070, 8570 E030 Counter error
CANON 6050, 6650, 8070, 8570 E031 counter error at one option
CANON 6050, 6650, 8070, 8570 E050 duplex malfunction
CANON 6050, 6650, 8070, 8570 E051 duplex malfunction
CANON 6050, 6650, 8070, 8570 E202 scanner home position not found
CANON 6050, 6650, 8070, 8570 E203 scanner home position not found
CANON 6050, 6650, 8070, 8570 E204 scanner home position not found
CANON 6050, 6650, 8070, 8570 E210 lens home position not found
CANON 6050, 6650, 8070, 8570 E212 lens home position not found
CANON 6050, 6650, 8070, 8570 E240 main board failure
CANON 6050, 6650, 8070, 8570 E243 Operation panel
CANON 6050, 6650, 8070, 8570 E710 power supply error
CANON 6050, 6650, 8070, 8570 E711 power supply error
CANON 6050, 6650, 8070, 8570 E500 Sorter control board
CANON 6050, 6650, 8070, 8570 E510 Sorter paper transport error
CANON 6050, 6650, 8070, 8570 E512 Sorter first motor lock
CANON 6050, 6650, 8070, 8570 E530 Stapler motor overloaded
CANON 6050, 6650, 8070, 8570 E531 Stapler motor overloaded
CANON 6050, 6650, 8070, 8570 E801 thermistor, fusing unit, power supply, main board
CANON 6050, 6650, 8070, 8570 E802 power supply or main board error
CANON 6317 E000 Fusing unit not heating up
CANON 6317 E001 Fusing unit overheating
CANON 6317 E002 Fusing unit not heating up
CANON 6317 E003 Fusing unit not heating up
CANON 6317 E004 SSR or exposure lamp board
CANON 6317 E010 main motor lock, main motor rotation sensor,main board
CANON 6317 E030 counter error
CANON 6317 E202 scanner home position not found
CANON 6317 E208 mirrors home position not found
CANON 6317 E210 lens home position not found
CANON 6317 E220 exposure lamp blown or bad contact
CANON 6317 E245 main board
CANON 6317 E261 Main power supply or Main PCB
CANON 6317 E400 communication lost between copier and ADF
CANON 6317 E500 communication lost between copier and sorter
CANON 6317 E802 Main switch, main power supply
CANON GP200, GP215 E000 Fusing unit not heating up
CANON GP200, GP215 E001 Fusing unit overheating
CANON GP200, GP215 E002 Fusing unit not heating up
CANON GP200, GP215 E003 Fusing unit not heating up
CANON GP200, GP215 E007 fusing film damaged or out of position
CANON GP200, GP215 E010 main motor lock
CANON GP200, GP215 E030 counter error
CANON GP200, GP215 E031 counter error at one option
CANON GP200, GP215 E032 electronic counter error
CANON GP200, GP215 E051 horizontal registration home position not found
CANON GP200, GP215 E064 High voltage drive board abnormal output
CANON GP200, GP215 E100 BD error
CANON GP200, GP215 E110 polygonal mirror motor not picking up speed
CANON GP200, GP215 E190 RAM error
CANON GP200, GP215 E191 communicatio lost between the main board and the power supply
CANON GP200, GP215 E202 scanner home position not found
CANON GP200, GP215 E203 scanner home position not found
CANON GP200, GP215 E204 scanner home position not found
CANON GP200, GP215 E210 lens home position not found
CANON GP200, GP215 E212 lens home position not found
CANON GP200, GP215 E220 exposure lamp blown or bad contact
CANON GP200, GP215 E240 main board
CANON GP200, GP215 E243 Operation panel
CANON GP200, GP215 E261 Main power supply or Main PCB
CANON GP200, GP215 E301 exposure intensity out of range
CANON GP200, GP215 E400 ADF control board problem
CANON GP200, GP215 E401 DF paper feed motor lock
CANON GP200, GP215 E402 DF transport error
CANON GP200, GP215 E403 DF paper transport error
CANON GP200, GP215 E404 DF paper exit
CANON GP200, GP215 E411 DF sensors problem
CANON GP200, GP215 E422 copier to DF-F1 communication lost
CANON GP200, GP215 E710 main board
CANON GP200, GP215 E711 main board
CANON GP200, GP215 E712 paper feed error
CANON GP200, GP215 E716 Paper feed unit error
CANON GP200, GP215 E717 communication to the copier controller is lost
CANON GP200, GP215 E800 Auto shut-off relay malfunction
CANON GP200, GP215 E803 power supply output out of range
CANON GP200, GP215 E901 Paper feed unit PCB malfunction
Minggu, 07 November 2010
KODE EROR IR5000/6000/6020i
E000
Main Cause The main thermistor (TH1) has poor contact or an open circuit. The thermal
switch (TP1) has an open circuit. The fixing heater has an open circuit. The
SSR is faulty. The DC controller PCB is faulty.
Mode of
Detection
0000 After the main power switch is turned on, the temperature detected
by the main thermistor does not reach 70°C.
Caution The error must be reset in service mode (COPIER>FUNCTION>
CLEAR>ERR).
E001
Main Cause The main thermistor (TH1) has a short circuit. The sub thermistor (TH2)
has detected overheating. The SSR is faulty. The DC controller PCB is
faulty.
Mode of
Detection
0001 The main thermistor or the sub thermistor has detected about
230°C or higher for 2 sec.
0002 The main thermistor has detected 230°C or higher (hard circuit detection).
0003 The sub thermistor has detected about 236°C or higher.
Caution The error must be reset in service mode (COPIER>FUNCTION>
CLEAR>ERR).
E002
Main Cause The main thermistor (TH1) has poor contact or an open circuit. The thermal
switch (TP1) has an open circuit. The SSR is faulty. The DC controller is
faulty.
Mode of
Detection
0000 The temperature of the upper fixing roller does not reach 100°C
within 2 min after it has exceeded 70°C.
Caution The error must be reset in service mode (COPIER>FUNCTION>
CLEAR>ERR).
E003
Main Cause The main thermistor (TH1) has poor contact or an open circuit. The thermal
switch (TP1) has an open circuit. The fixing heater has an open circuit. The
SSR is faulty. The DC controller PCB is faulty.
Mode of
Detection
0000 The temperature detected by the main thermistor is 70°C for 2 sec
or more after it has reached 100°C.
Caution The error must be reset in service mode (COPIER>FUNCTION>
CLEAR>ERR).
E004
Main Cause The SSR has a short circuit. The DC controller PCB is faulty.
Mode of
Detection
0000 The SSR used to drive the fixing heater is found to have a short circuit
(hard circuit detection).
Caution The error must be reset in service mode (COPIER>FUNCTION>
CLEAR>ERR).
E005
Main Cause The fixing web has been taken up. The fixing web length sensor (PS45) is
faulty. The DC controller PCB is faulty.
Mode of
Detection
0000 The length of fixing web that has been taken up is in excess of the
specified length.
Caution After replacing the fixing web, be sure to reset the two web counters in service
mode: COPIER>COUNTER>MISC>FIX-WEB and COPIER>
COUNTER>DRBL-1>FX-WEB.
E010
Main Cause The main motor (M2) is faulty. The DC controller PCB is faulty.
Mode of
Detection
0000 The clock pulses do not arrive for 2 secs or more after the main
motor drive signal (MMFG) has been generated.
E012
Main Cause The drum motor (M1) is faulty. The DC controller PCB is faulty.
Mode of
Detection
0000 The clock pulses do not arrive for 2 secs or more after the drum
motor drive signal (DMFG) has been generated.
E013
Main Cause The waste toner feedscrew is faulty. The water toner clock sensor (MSW2)
is faulty. The DC controller PCB is faulty.
Mode of
Detection
0000 The rotation of the waste toner feedscrew goes out of order, and
the switch (MSW2) is pressed multiple times during a specific period
of time.
E014
Main Cause The fixing motor (M19) is faulty. The DC controller PCB is faulty.
Mode of
Detection
0000 The motor clock signal is detected for 2 secs or more continuously
after the fixing motor drive signal has been generated.
E020
Main Cause The hopper connector is left disconnected. The hopper motor (M9/M10) is
faulty. The toner sensor (TS1/TS2) is faulty. The DC controller PCB is
faulty.
Mode of
Detection
0000 During printing, the toner supply signal is '0' (absence of toner) for
2 mins.
E032
Main Cause The copy data controller or the remote diagnostic device is faulty. The Main
controller PCB is faulty.
Mode of
Detection
0001 Although once connected, the copy data controller or the remote
diagnostic device has become disconnected.
E061
Main Cause The laser shutter is faulty. The laser unit is faulty. The potential measurement
PCB is faulty. The DC controller PCB is faulty.
Mode of
Detection
0001 As the result of potential control, the drum surface potential (VL2)
of the white background is about 200 V (generating solid black images).
0002 The primary charging output used for print output and the drum
surface potential after laser output has been made are about 200 V
(generating solid black images).
E100
Main Cause The BD PCB is faulty. The laser unit is faulty. The laser driver PCB is
faulty. The wiring is faulty (short circuit, open circuit). The DC controller
PCB is faulty.
Mode of
Detection
0001 In 100 msec after the laser drive signal has been generated, the BD
signal is not detected 50 times or more within 40 msecs.
0002 While the laser is on, the BD signal cycle is found to be outside a
specific range 10 times or more.
E110
Main Cause The laser scanner motor (M15) is faulty. The wiring is faulty (short circuit,
open circuit). The DC controller PCB is faulty.
Mode of
Detection
0001 • After the laser scanner motor drive signal has been generated,
the motor ready signal (LMRDY*) does not arrive for 15 secs or
more. (stop → full speed, half-speed → full speed)
• During the period of 'full speed → half speed', the motor ready
signal does not arrive for 60 secs or more after the speed change
signal has been generated.
• During the period of 'full speed rotation', the motor ready signal
is not detected 50 times or more (t intervals of 100 msec).
E121
Main Cause The controller cooling fan (FM4) is faulty. The wiring is faulty (short circuit,
open circuit). The DC controller PCB is faulty.
Mode of
Detection
0001 Although the controller cooling fan (FM4) is being driven, the
clock signal (FM4LCK) does not arrive for 5 secs or more.
E196
Main Cause The EEPROM on the DC controller PCB is faulty. The location of the
EEPROM is wrong. The DC controller PCB is faulty.
Mode of
Detection
1abb When data is written to the EEPROM, the data written and the data
read do not match.
2abb When the ID read into the EEPROM and the ID into the ROM are
compared, a mismatch is found.
3abb When ID in the EEPROM and the ID in the ROM are compared
after the main power switch is turned on, a mismatch is found.
a: chip Nos. 0 through 5 (0: IC104, 1: IC105, 2: IC109, 3: IC110, 4:
IC127, 5: IC130)
bb: chip faulty address (bit)
E202
Main Cause The scanner HP sensor (PS39) is faulty. The scanner motor (M3) is faulty.
The reader controller PCB is faulty.
Mode of
Detection
0001 The scanner HP sensor does not turn off even when the scanner has
been moved 40 mm forward after the main power switch has been
turned on or the Start key has been pressed.
0002 The scanner HP sensor does not turn on even when the scanner has
been moved 450 mm in reverse.
Caution No code is indicated, and keys are locked.
The code may be checked in service mode (COPIER>DISPLAY>ERR).
E204
Main Cause The ADF controller PCB is faulty. The reader controller PCB is faulty.
Mode of
Detection
0001 During printing, the image leading edge signal does not arrive from
the ADF.
Caution No code is indicated, and keys are locked.
The code may be checked in service mode (COPIER>DISPLAY>ERR).
E220
Main Cause The lamp inverter PCB is faulty. The reader controller PCB is faulty.
Mode of
Detection
0001 The lamp inverter PCB is found to have a fault.
E225
Main Cause The scanning lamp (xenon tube) is faulty. The inverter PCB is faulty. The
CCD/AP PCB is faulty. The reader controller PCB is faulty.
Mode of
Detection
0000 A specific signal level cannot be attained by CCD gain correction
at power-on.
0002 The edge gain correction value changed more than a specific level
compared with the correction value used for the preceding sheet.
E240
Main Cause The main controller PCB. The DC controller PCB is faulty.
Mode of
Detection
0000 An error has occurred in the communication between the main
controller PCB and the CPU of the DC controller PCB.
E243
Main Cause The control panel CPU PCB is faulty. The main controller PCB is faulty.
Mode of
Detection
0000 An error has occurred in communication between the CPU of the
control panel CPU PCB and the main controller PCB.
E248
Main Cause The EEPROM on the reader controller PCB is faulty. The reader controller
PCB is faulty.
Mode of
Detection
0001 The ID read into the EEPROM when the main power switch has
been turned on and the ID in the ROM do not match.
0002 When data is written into EEPROM, the data written and the data
read do not match.
0003 When data is written, the ID in the EEPROM and the ID in the
ROM are found not to match.
E302
Main Cause The CCD/AP PCB is faulty. The wiring is faulty (short circuit, open circuit).
The reader controller PCB is faulty.
Mode of
Detection
0001 During shading, the reader controller PCB does not end shading in
1 sec.
0002 In stream reading, the edge white accumulation (processing) does
not end after a period of 10 secs.
E601
Main Cause The wiring is faulty (short circuit, open circuit). The hard disk drive is
faulty. The DC controller PCB is faulty. The main controller PCB is faulty.
Mode of
Detection
0000 The main controller PCB has detected an error in control data
while an image was transmitted between the main controller PCB
and the hard disk drive.
0001 The main controller PCB has found an error in the control data in
transfer of images between main controller PCB and the DC controller
PCB.
E602
Main Cause The wiring is faulty (short circuit, open circuit). The hard disk drive is
faulty. The main controller PCB is faulty.
Mode of
Detection
0001 A mount error was detected when the hard disk was started up
from the boot ROM.
0002 A data read error (from the hard disk) was detected when the hard
disk was started from the boot ROM.
E607
Main Cause The hard disk fan (FM7) is faulty. The wiring is faulty (short circuit, open
circuit). The DC controller PCB is faulty.
Mode of
Detection
0000 While the hard disk fan (FM7) is being driven, the clock signal
(FM7CLK) does not arrive for 5 secs or more.
E677
Main Cause The various printer board (accessories) are faulty. The main controller PCB
is faulty.
Mode of
Detection
0001 An error has occurred in the communication between the various
printer boards (accessories) and the main controller PCB.
E710
Main Cause The DC controller PCB is faulty. The reader controller PCB is faulty.
The main controller PCB is faulty.
Mode of
Detection
0001 When the main power is turned on, the IPC (IC5021) on the reader
controller PCB cannot be initialized.
0002 When the main power is turned on, the IPC (IC120) on the DC
controller PCB cannot be initialized.
0003 When the main power is turned on, the IPC (IC1003) on the main
controller PCB cannot be initialized.
E711
Main Cause The connector is not connected properly. The remote diagnostic device PCB
is faulty. The copy data controller PCB is faulty. The ADF controller PCB is
faulty. The ADF controller PCB is faulty. The finisher controller PCB is
faulty.
Mode of
Detection
0001 Data has been written to the error register of the IPC (IC5021) on
the reader controller PCB four times or more within 1.5 secs.
0002 Data has been written to the error register of the IPC (IC120) on
the DC controller PCB four times or more within 2 secs.
0003 Data has been written to the error register of the IPC (IC1003) of
the main controller PCB four times or more within 2 secs.
E712
Main Cause The connector is not connected properly. The ADF 24-V power supply is
faulty. The ADF controller PCB is faulty. The reader controller PCB is
faulty.
Mode of
Detection
0001 Communication does not resume in 3 secs after data has been written
to the error register of the communication IC (IPC) of the ADF
controller PCB.
0002 The transmission bit is not enabled after a period of 10 sec at the
sync register of the IPC (IC5021) on the reader controller PCB.
E713
Main Cause The connector is not connected properly. The finisher accessories power
supply PCB is faulty. The finisher controller PCB is faulty. The DC controller
PCB is faulty.
Mode of
Detection
0000 The communications IC (IPC) on the finisher controller has gone
out of order.
E717
Main Cause The wiring is faulty (short circuit, open circuit). The copy data controller or
the remote diagnostic device is faulty. The main controller PCB is faulty.
Mode of
Detection
0001 The copy data controller or the NE controller is out of order or an
open circuit has been detected.
Caution The error must be reset in service mode (COPIER>FUNCTION>
CLEAR>ERR).
E719
Main Cause The wiring is faulty (short circuit, open circuit). The coin vendor is faulty.
The main controller PCB is faulty.
Mode of
Detection
0001 The communication between the coin vendor and the main controller
PCB has been interrupted.
Caution The error must be reset in service mode (COPIER>FUNCTION>
CLEAR>ERR).
E732
Main cause The connector has poor contact. The reader controller PCB is faulty.
Mode of
Detection
0001 The main controller PCB has detected an error in the communication
between the reader controller PCB and the main controller
PCB.
E733
Main cause The connector has poor contact. The DC controller PCB is faulty.
Mode of
Detection
0001 The main controller PCB has detected an error in the communication
between the DC controller PCB and the main controller PCB.
E740
Main cause The LAN card is faulty. The main controller PCB is faulty.
Mode of
Detection
0001 An error is detected on the LAN card at power-on (with the card
inserted).
0002 A MAC address is found to be faulty.
0003 The LAN card register cannot be read.
E741
Main Cause The PCI bus connection is not proper. The main controller PCB is faulty.
Mode of
Detection
0000 An error has occurred in the PCI bus.
E742
Main Cause The RIP1 board (accessory) is faulty. The main controller PCB is faulty.
Mode of
Detection
0000 An error has been detected by self diagnosis of the RIPI board.
E743
Main cause The connector has poor contact. The main controller PCB is faulty.
Mode of
Detection
0000 The reader controller PCB has detected an error in the communication
between the main controller PCB and the reader controller
PCB.
E804
Main Cause The wiring is faulty (short circuit, open circuit). The DC power supply fan
(FM6) is faulty. The DC controller PCB is faulty.
Mode of
Detection
0000 While the DC power supply fan is being driven, the clock signal
(FM6CLK) does not arrive for 5 secs or more.
E805
Main Cause The wiring is faulty (short circuit, open circuit). The feed fan (FM1) is
faulty. The heat discharge fan (FM3) is faulty. The DC controller PCB is
faulty.
Mode of
Detection
0001 While the heat discharge fan is being driven, the clock signal
(FM3CLK) does not arrive for 5 secs or more.
0002 While the feed fan is being driven, the clock signal (FM1CLK)
does not arrive for 5 secs or more.
E824
Main Cause The wiring is faulty (short circuit, open circuit). The primary charging assembly
cooling fan (FM2) is faulty. The DC controller PCB is faulty.
Mode of
Detection
0000 While the primary charging assembly cooling fan is being driven,
the clock signal (FM2CLK) does not arrive for 5 secs or more.
E000
Main Cause The main thermistor (TH1) has poor contact or an open circuit. The thermal
switch (TP1) has an open circuit. The fixing heater has an open circuit. The
SSR is faulty. The DC controller PCB is faulty.
Mode of
Detection
0000 After the main power switch is turned on, the temperature detected
by the main thermistor does not reach 70°C.
Caution The error must be reset in service mode (COPIER>FUNCTION>
CLEAR>ERR).
E001
Main Cause The main thermistor (TH1) has a short circuit. The sub thermistor (TH2)
has detected overheating. The SSR is faulty. The DC controller PCB is
faulty.
Mode of
Detection
0001 The main thermistor or the sub thermistor has detected about
230°C or higher for 2 sec.
0002 The main thermistor has detected 230°C or higher (hard circuit detection).
0003 The sub thermistor has detected about 236°C or higher.
Caution The error must be reset in service mode (COPIER>FUNCTION>
CLEAR>ERR).
E002
Main Cause The main thermistor (TH1) has poor contact or an open circuit. The thermal
switch (TP1) has an open circuit. The SSR is faulty. The DC controller is
faulty.
Mode of
Detection
0000 The temperature of the upper fixing roller does not reach 100°C
within 2 min after it has exceeded 70°C.
Caution The error must be reset in service mode (COPIER>FUNCTION>
CLEAR>ERR).
E003
Main Cause The main thermistor (TH1) has poor contact or an open circuit. The thermal
switch (TP1) has an open circuit. The fixing heater has an open circuit. The
SSR is faulty. The DC controller PCB is faulty.
Mode of
Detection
0000 The temperature detected by the main thermistor is 70°C for 2 sec
or more after it has reached 100°C.
Caution The error must be reset in service mode (COPIER>FUNCTION>
CLEAR>ERR).
E004
Main Cause The SSR has a short circuit. The DC controller PCB is faulty.
Mode of
Detection
0000 The SSR used to drive the fixing heater is found to have a short circuit
(hard circuit detection).
Caution The error must be reset in service mode (COPIER>FUNCTION>
CLEAR>ERR).
E005
Main Cause The fixing web has been taken up. The fixing web length sensor (PS45) is
faulty. The DC controller PCB is faulty.
Mode of
Detection
0000 The length of fixing web that has been taken up is in excess of the
specified length.
Caution After replacing the fixing web, be sure to reset the two web counters in service
mode: COPIER>COUNTER>MISC>FIX-WEB and COPIER>
COUNTER>DRBL-1>FX-WEB.
E010
Main Cause The main motor (M2) is faulty. The DC controller PCB is faulty.
Mode of
Detection
0000 The clock pulses do not arrive for 2 secs or more after the main
motor drive signal (MMFG) has been generated.
E012
Main Cause The drum motor (M1) is faulty. The DC controller PCB is faulty.
Mode of
Detection
0000 The clock pulses do not arrive for 2 secs or more after the drum
motor drive signal (DMFG) has been generated.
E013
Main Cause The waste toner feedscrew is faulty. The water toner clock sensor (MSW2)
is faulty. The DC controller PCB is faulty.
Mode of
Detection
0000 The rotation of the waste toner feedscrew goes out of order, and
the switch (MSW2) is pressed multiple times during a specific period
of time.
E014
Main Cause The fixing motor (M19) is faulty. The DC controller PCB is faulty.
Mode of
Detection
0000 The motor clock signal is detected for 2 secs or more continuously
after the fixing motor drive signal has been generated.
E020
Main Cause The hopper connector is left disconnected. The hopper motor (M9/M10) is
faulty. The toner sensor (TS1/TS2) is faulty. The DC controller PCB is
faulty.
Mode of
Detection
0000 During printing, the toner supply signal is '0' (absence of toner) for
2 mins.
E032
Main Cause The copy data controller or the remote diagnostic device is faulty. The Main
controller PCB is faulty.
Mode of
Detection
0001 Although once connected, the copy data controller or the remote
diagnostic device has become disconnected.
E061
Main Cause The laser shutter is faulty. The laser unit is faulty. The potential measurement
PCB is faulty. The DC controller PCB is faulty.
Mode of
Detection
0001 As the result of potential control, the drum surface potential (VL2)
of the white background is about 200 V (generating solid black images).
0002 The primary charging output used for print output and the drum
surface potential after laser output has been made are about 200 V
(generating solid black images).
E100
Main Cause The BD PCB is faulty. The laser unit is faulty. The laser driver PCB is
faulty. The wiring is faulty (short circuit, open circuit). The DC controller
PCB is faulty.
Mode of
Detection
0001 In 100 msec after the laser drive signal has been generated, the BD
signal is not detected 50 times or more within 40 msecs.
0002 While the laser is on, the BD signal cycle is found to be outside a
specific range 10 times or more.
E110
Main Cause The laser scanner motor (M15) is faulty. The wiring is faulty (short circuit,
open circuit). The DC controller PCB is faulty.
Mode of
Detection
0001 • After the laser scanner motor drive signal has been generated,
the motor ready signal (LMRDY*) does not arrive for 15 secs or
more. (stop → full speed, half-speed → full speed)
• During the period of 'full speed → half speed', the motor ready
signal does not arrive for 60 secs or more after the speed change
signal has been generated.
• During the period of 'full speed rotation', the motor ready signal
is not detected 50 times or more (t intervals of 100 msec).
E121
Main Cause The controller cooling fan (FM4) is faulty. The wiring is faulty (short circuit,
open circuit). The DC controller PCB is faulty.
Mode of
Detection
0001 Although the controller cooling fan (FM4) is being driven, the
clock signal (FM4LCK) does not arrive for 5 secs or more.
E196
Main Cause The EEPROM on the DC controller PCB is faulty. The location of the
EEPROM is wrong. The DC controller PCB is faulty.
Mode of
Detection
1abb When data is written to the EEPROM, the data written and the data
read do not match.
2abb When the ID read into the EEPROM and the ID into the ROM are
compared, a mismatch is found.
3abb When ID in the EEPROM and the ID in the ROM are compared
after the main power switch is turned on, a mismatch is found.
a: chip Nos. 0 through 5 (0: IC104, 1: IC105, 2: IC109, 3: IC110, 4:
IC127, 5: IC130)
bb: chip faulty address (bit)
E202
Main Cause The scanner HP sensor (PS39) is faulty. The scanner motor (M3) is faulty.
The reader controller PCB is faulty.
Mode of
Detection
0001 The scanner HP sensor does not turn off even when the scanner has
been moved 40 mm forward after the main power switch has been
turned on or the Start key has been pressed.
0002 The scanner HP sensor does not turn on even when the scanner has
been moved 450 mm in reverse.
Caution No code is indicated, and keys are locked.
The code may be checked in service mode (COPIER>DISPLAY>ERR).
E204
Main Cause The ADF controller PCB is faulty. The reader controller PCB is faulty.
Mode of
Detection
0001 During printing, the image leading edge signal does not arrive from
the ADF.
Caution No code is indicated, and keys are locked.
The code may be checked in service mode (COPIER>DISPLAY>ERR).
E220
Main Cause The lamp inverter PCB is faulty. The reader controller PCB is faulty.
Mode of
Detection
0001 The lamp inverter PCB is found to have a fault.
E225
Main Cause The scanning lamp (xenon tube) is faulty. The inverter PCB is faulty. The
CCD/AP PCB is faulty. The reader controller PCB is faulty.
Mode of
Detection
0000 A specific signal level cannot be attained by CCD gain correction
at power-on.
0002 The edge gain correction value changed more than a specific level
compared with the correction value used for the preceding sheet.
E240
Main Cause The main controller PCB. The DC controller PCB is faulty.
Mode of
Detection
0000 An error has occurred in the communication between the main
controller PCB and the CPU of the DC controller PCB.
E243
Main Cause The control panel CPU PCB is faulty. The main controller PCB is faulty.
Mode of
Detection
0000 An error has occurred in communication between the CPU of the
control panel CPU PCB and the main controller PCB.
E248
Main Cause The EEPROM on the reader controller PCB is faulty. The reader controller
PCB is faulty.
Mode of
Detection
0001 The ID read into the EEPROM when the main power switch has
been turned on and the ID in the ROM do not match.
0002 When data is written into EEPROM, the data written and the data
read do not match.
0003 When data is written, the ID in the EEPROM and the ID in the
ROM are found not to match.
E302
Main Cause The CCD/AP PCB is faulty. The wiring is faulty (short circuit, open circuit).
The reader controller PCB is faulty.
Mode of
Detection
0001 During shading, the reader controller PCB does not end shading in
1 sec.
0002 In stream reading, the edge white accumulation (processing) does
not end after a period of 10 secs.
E601
Main Cause The wiring is faulty (short circuit, open circuit). The hard disk drive is
faulty. The DC controller PCB is faulty. The main controller PCB is faulty.
Mode of
Detection
0000 The main controller PCB has detected an error in control data
while an image was transmitted between the main controller PCB
and the hard disk drive.
0001 The main controller PCB has found an error in the control data in
transfer of images between main controller PCB and the DC controller
PCB.
E602
Main Cause The wiring is faulty (short circuit, open circuit). The hard disk drive is
faulty. The main controller PCB is faulty.
Mode of
Detection
0001 A mount error was detected when the hard disk was started up
from the boot ROM.
0002 A data read error (from the hard disk) was detected when the hard
disk was started from the boot ROM.
E607
Main Cause The hard disk fan (FM7) is faulty. The wiring is faulty (short circuit, open
circuit). The DC controller PCB is faulty.
Mode of
Detection
0000 While the hard disk fan (FM7) is being driven, the clock signal
(FM7CLK) does not arrive for 5 secs or more.
E677
Main Cause The various printer board (accessories) are faulty. The main controller PCB
is faulty.
Mode of
Detection
0001 An error has occurred in the communication between the various
printer boards (accessories) and the main controller PCB.
E710
Main Cause The DC controller PCB is faulty. The reader controller PCB is faulty.
The main controller PCB is faulty.
Mode of
Detection
0001 When the main power is turned on, the IPC (IC5021) on the reader
controller PCB cannot be initialized.
0002 When the main power is turned on, the IPC (IC120) on the DC
controller PCB cannot be initialized.
0003 When the main power is turned on, the IPC (IC1003) on the main
controller PCB cannot be initialized.
E711
Main Cause The connector is not connected properly. The remote diagnostic device PCB
is faulty. The copy data controller PCB is faulty. The ADF controller PCB is
faulty. The ADF controller PCB is faulty. The finisher controller PCB is
faulty.
Mode of
Detection
0001 Data has been written to the error register of the IPC (IC5021) on
the reader controller PCB four times or more within 1.5 secs.
0002 Data has been written to the error register of the IPC (IC120) on
the DC controller PCB four times or more within 2 secs.
0003 Data has been written to the error register of the IPC (IC1003) of
the main controller PCB four times or more within 2 secs.
E712
Main Cause The connector is not connected properly. The ADF 24-V power supply is
faulty. The ADF controller PCB is faulty. The reader controller PCB is
faulty.
Mode of
Detection
0001 Communication does not resume in 3 secs after data has been written
to the error register of the communication IC (IPC) of the ADF
controller PCB.
0002 The transmission bit is not enabled after a period of 10 sec at the
sync register of the IPC (IC5021) on the reader controller PCB.
E713
Main Cause The connector is not connected properly. The finisher accessories power
supply PCB is faulty. The finisher controller PCB is faulty. The DC controller
PCB is faulty.
Mode of
Detection
0000 The communications IC (IPC) on the finisher controller has gone
out of order.
E717
Main Cause The wiring is faulty (short circuit, open circuit). The copy data controller or
the remote diagnostic device is faulty. The main controller PCB is faulty.
Mode of
Detection
0001 The copy data controller or the NE controller is out of order or an
open circuit has been detected.
Caution The error must be reset in service mode (COPIER>FUNCTION>
CLEAR>ERR).
E719
Main Cause The wiring is faulty (short circuit, open circuit). The coin vendor is faulty.
The main controller PCB is faulty.
Mode of
Detection
0001 The communication between the coin vendor and the main controller
PCB has been interrupted.
Caution The error must be reset in service mode (COPIER>FUNCTION>
CLEAR>ERR).
E732
Main cause The connector has poor contact. The reader controller PCB is faulty.
Mode of
Detection
0001 The main controller PCB has detected an error in the communication
between the reader controller PCB and the main controller
PCB.
E733
Main cause The connector has poor contact. The DC controller PCB is faulty.
Mode of
Detection
0001 The main controller PCB has detected an error in the communication
between the DC controller PCB and the main controller PCB.
E740
Main cause The LAN card is faulty. The main controller PCB is faulty.
Mode of
Detection
0001 An error is detected on the LAN card at power-on (with the card
inserted).
0002 A MAC address is found to be faulty.
0003 The LAN card register cannot be read.
E741
Main Cause The PCI bus connection is not proper. The main controller PCB is faulty.
Mode of
Detection
0000 An error has occurred in the PCI bus.
E742
Main Cause The RIP1 board (accessory) is faulty. The main controller PCB is faulty.
Mode of
Detection
0000 An error has been detected by self diagnosis of the RIPI board.
E743
Main cause The connector has poor contact. The main controller PCB is faulty.
Mode of
Detection
0000 The reader controller PCB has detected an error in the communication
between the main controller PCB and the reader controller
PCB.
E804
Main Cause The wiring is faulty (short circuit, open circuit). The DC power supply fan
(FM6) is faulty. The DC controller PCB is faulty.
Mode of
Detection
0000 While the DC power supply fan is being driven, the clock signal
(FM6CLK) does not arrive for 5 secs or more.
E805
Main Cause The wiring is faulty (short circuit, open circuit). The feed fan (FM1) is
faulty. The heat discharge fan (FM3) is faulty. The DC controller PCB is
faulty.
Mode of
Detection
0001 While the heat discharge fan is being driven, the clock signal
(FM3CLK) does not arrive for 5 secs or more.
0002 While the feed fan is being driven, the clock signal (FM1CLK)
does not arrive for 5 secs or more.
E824
Main Cause The wiring is faulty (short circuit, open circuit). The primary charging assembly
cooling fan (FM2) is faulty. The DC controller PCB is faulty.
Mode of
Detection
0000 While the primary charging assembly cooling fan is being driven,
the clock signal (FM2CLK) does not arrive for 5 secs or more.
Jumat, 23 Juli 2010
Selasa, 15 Juni 2010
Senin, 14 Juni 2010
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