KODE EROR IR5000/6000/6020i


E000
Main Cause The main thermistor (TH1) has poor contact or an open circuit. The thermal
switch (TP1) has an open circuit. The fixing heater has an open circuit. The
SSR is faulty. The DC controller PCB is faulty.
Mode of
Detection
0000 After the main power switch is turned on, the temperature detected
by the main thermistor does not reach 70°C.
Caution The error must be reset in service mode (COPIER>FUNCTION>
CLEAR>ERR).

E001
Main Cause The main thermistor (TH1) has a short circuit. The sub thermistor (TH2)
has detected overheating. The SSR is faulty. The DC controller PCB is
faulty.
Mode of
Detection
0001 The main thermistor or the sub thermistor has detected about
230°C or higher for 2 sec.
0002 The main thermistor has detected 230°C or higher (hard circuit detection).
0003 The sub thermistor has detected about 236°C or higher.
Caution The error must be reset in service mode (COPIER>FUNCTION>
CLEAR>ERR).

E002
Main Cause The main thermistor (TH1) has poor contact or an open circuit. The thermal
switch (TP1) has an open circuit. The SSR is faulty. The DC controller is
faulty.
Mode of
Detection
0000 The temperature of the upper fixing roller does not reach 100°C
within 2 min after it has exceeded 70°C.
Caution The error must be reset in service mode (COPIER>FUNCTION>
CLEAR>ERR).

E003
Main Cause The main thermistor (TH1) has poor contact or an open circuit. The thermal
switch (TP1) has an open circuit. The fixing heater has an open circuit. The
SSR is faulty. The DC controller PCB is faulty.
Mode of
Detection
0000 The temperature detected by the main thermistor is 70°C for 2 sec
or more after it has reached 100°C.
Caution The error must be reset in service mode (COPIER>FUNCTION>
CLEAR>ERR).

E004
Main Cause The SSR has a short circuit. The DC controller PCB is faulty.
Mode of
Detection
0000 The SSR used to drive the fixing heater is found to have a short circuit
(hard circuit detection).
Caution The error must be reset in service mode (COPIER>FUNCTION>
CLEAR>ERR).

E005
Main Cause The fixing web has been taken up. The fixing web length sensor (PS45) is
faulty. The DC controller PCB is faulty.
Mode of
Detection
0000 The length of fixing web that has been taken up is in excess of the
specified length.
Caution After replacing the fixing web, be sure to reset the two web counters in service
mode: COPIER>COUNTER>MISC>FIX-WEB and COPIER>
COUNTER>DRBL-1>FX-WEB.

E010
Main Cause The main motor (M2) is faulty. The DC controller PCB is faulty.
Mode of
Detection
0000 The clock pulses do not arrive for 2 secs or more after the main
motor drive signal (MMFG) has been generated.

E012
Main Cause The drum motor (M1) is faulty. The DC controller PCB is faulty.
Mode of
Detection
0000 The clock pulses do not arrive for 2 secs or more after the drum
motor drive signal (DMFG) has been generated.

E013
Main Cause The waste toner feedscrew is faulty. The water toner clock sensor (MSW2)
is faulty. The DC controller PCB is faulty.
Mode of
Detection
0000 The rotation of the waste toner feedscrew goes out of order, and
the switch (MSW2) is pressed multiple times during a specific period
of time.

E014
Main Cause The fixing motor (M19) is faulty. The DC controller PCB is faulty.
Mode of
Detection
0000 The motor clock signal is detected for 2 secs or more continuously
after the fixing motor drive signal has been generated.

E020
Main Cause The hopper connector is left disconnected. The hopper motor (M9/M10) is
faulty. The toner sensor (TS1/TS2) is faulty. The DC controller PCB is
faulty.
Mode of
Detection
0000 During printing, the toner supply signal is '0' (absence of toner) for
2 mins.

E032
Main Cause The copy data controller or the remote diagnostic device is faulty. The Main
controller PCB is faulty.
Mode of
Detection
0001 Although once connected, the copy data controller or the remote
diagnostic device has become disconnected.

E061
Main Cause The laser shutter is faulty. The laser unit is faulty. The potential measurement
PCB is faulty. The DC controller PCB is faulty.
Mode of
Detection
0001 As the result of potential control, the drum surface potential (VL2)
of the white background is about 200 V (generating solid black images).
0002 The primary charging output used for print output and the drum
surface potential after laser output has been made are about 200 V
(generating solid black images).

E100
Main Cause The BD PCB is faulty. The laser unit is faulty. The laser driver PCB is
faulty. The wiring is faulty (short circuit, open circuit). The DC controller
PCB is faulty.
Mode of
Detection
0001 In 100 msec after the laser drive signal has been generated, the BD
signal is not detected 50 times or more within 40 msecs.
0002 While the laser is on, the BD signal cycle is found to be outside a
specific range 10 times or more.

E110
Main Cause The laser scanner motor (M15) is faulty. The wiring is faulty (short circuit,
open circuit). The DC controller PCB is faulty.
Mode of
Detection
0001 • After the laser scanner motor drive signal has been generated,
the motor ready signal (LMRDY*) does not arrive for 15 secs or
more. (stop → full speed, half-speed → full speed)
• During the period of 'full speed → half speed', the motor ready
signal does not arrive for 60 secs or more after the speed change
signal has been generated.
• During the period of 'full speed rotation', the motor ready signal
is not detected 50 times or more (t intervals of 100 msec).

E121
Main Cause The controller cooling fan (FM4) is faulty. The wiring is faulty (short circuit,
open circuit). The DC controller PCB is faulty.
Mode of
Detection
0001 Although the controller cooling fan (FM4) is being driven, the
clock signal (FM4LCK) does not arrive for 5 secs or more.

E196
Main Cause The EEPROM on the DC controller PCB is faulty. The location of the
EEPROM is wrong. The DC controller PCB is faulty.
Mode of
Detection
1abb When data is written to the EEPROM, the data written and the data
read do not match.
2abb When the ID read into the EEPROM and the ID into the ROM are
compared, a mismatch is found.
3abb When ID in the EEPROM and the ID in the ROM are compared
after the main power switch is turned on, a mismatch is found.
a: chip Nos. 0 through 5 (0: IC104, 1: IC105, 2: IC109, 3: IC110, 4:
IC127, 5: IC130)
bb: chip faulty address (bit)

E202
Main Cause The scanner HP sensor (PS39) is faulty. The scanner motor (M3) is faulty.
The reader controller PCB is faulty.
Mode of
Detection
0001 The scanner HP sensor does not turn off even when the scanner has
been moved 40 mm forward after the main power switch has been
turned on or the Start key has been pressed.
0002 The scanner HP sensor does not turn on even when the scanner has
been moved 450 mm in reverse.
Caution No code is indicated, and keys are locked.
The code may be checked in service mode (COPIER>DISPLAY>ERR).

E204
Main Cause The ADF controller PCB is faulty. The reader controller PCB is faulty.
Mode of
Detection
0001 During printing, the image leading edge signal does not arrive from
the ADF.
Caution No code is indicated, and keys are locked.
The code may be checked in service mode (COPIER>DISPLAY>ERR).

E220
Main Cause The lamp inverter PCB is faulty. The reader controller PCB is faulty.
Mode of
Detection
0001 The lamp inverter PCB is found to have a fault.

E225
Main Cause The scanning lamp (xenon tube) is faulty. The inverter PCB is faulty. The
CCD/AP PCB is faulty. The reader controller PCB is faulty.
Mode of
Detection
0000 A specific signal level cannot be attained by CCD gain correction
at power-on.
0002 The edge gain correction value changed more than a specific level
compared with the correction value used for the preceding sheet.

E240
Main Cause The main controller PCB. The DC controller PCB is faulty.
Mode of
Detection
0000 An error has occurred in the communication between the main
controller PCB and the CPU of the DC controller PCB.

E243
Main Cause The control panel CPU PCB is faulty. The main controller PCB is faulty.
Mode of
Detection
0000 An error has occurred in communication between the CPU of the
control panel CPU PCB and the main controller PCB.

E248
Main Cause The EEPROM on the reader controller PCB is faulty. The reader controller
PCB is faulty.
Mode of
Detection
0001 The ID read into the EEPROM when the main power switch has
been turned on and the ID in the ROM do not match.
0002 When data is written into EEPROM, the data written and the data
read do not match.
0003 When data is written, the ID in the EEPROM and the ID in the
ROM are found not to match.

E302
Main Cause The CCD/AP PCB is faulty. The wiring is faulty (short circuit, open circuit).
The reader controller PCB is faulty.
Mode of
Detection
0001 During shading, the reader controller PCB does not end shading in
1 sec.
0002 In stream reading, the edge white accumulation (processing) does
not end after a period of 10 secs.

E601
Main Cause The wiring is faulty (short circuit, open circuit). The hard disk drive is
faulty. The DC controller PCB is faulty. The main controller PCB is faulty.
Mode of
Detection
0000 The main controller PCB has detected an error in control data
while an image was transmitted between the main controller PCB
and the hard disk drive.
0001 The main controller PCB has found an error in the control data in
transfer of images between main controller PCB and the DC controller
PCB.

E602
Main Cause The wiring is faulty (short circuit, open circuit). The hard disk drive is
faulty. The main controller PCB is faulty.
Mode of
Detection
0001 A mount error was detected when the hard disk was started up
from the boot ROM.
0002 A data read error (from the hard disk) was detected when the hard
disk was started from the boot ROM.

E607
Main Cause The hard disk fan (FM7) is faulty. The wiring is faulty (short circuit, open
circuit). The DC controller PCB is faulty.
Mode of
Detection
0000 While the hard disk fan (FM7) is being driven, the clock signal
(FM7CLK) does not arrive for 5 secs or more.

E677
Main Cause The various printer board (accessories) are faulty. The main controller PCB
is faulty.
Mode of
Detection
0001 An error has occurred in the communication between the various
printer boards (accessories) and the main controller PCB.

E710
Main Cause The DC controller PCB is faulty. The reader controller PCB is faulty.
The main controller PCB is faulty.
Mode of
Detection
0001 When the main power is turned on, the IPC (IC5021) on the reader
controller PCB cannot be initialized.
0002 When the main power is turned on, the IPC (IC120) on the DC
controller PCB cannot be initialized.
0003 When the main power is turned on, the IPC (IC1003) on the main
controller PCB cannot be initialized.

E711
Main Cause The connector is not connected properly. The remote diagnostic device PCB
is faulty. The copy data controller PCB is faulty. The ADF controller PCB is
faulty. The ADF controller PCB is faulty. The finisher controller PCB is
faulty.
Mode of
Detection
0001 Data has been written to the error register of the IPC (IC5021) on
the reader controller PCB four times or more within 1.5 secs.
0002 Data has been written to the error register of the IPC (IC120) on
the DC controller PCB four times or more within 2 secs.
0003 Data has been written to the error register of the IPC (IC1003) of
the main controller PCB four times or more within 2 secs.

E712
Main Cause The connector is not connected properly. The ADF 24-V power supply is
faulty. The ADF controller PCB is faulty. The reader controller PCB is
faulty.
Mode of
Detection
0001 Communication does not resume in 3 secs after data has been written
to the error register of the communication IC (IPC) of the ADF
controller PCB.
0002 The transmission bit is not enabled after a period of 10 sec at the
sync register of the IPC (IC5021) on the reader controller PCB.

E713
Main Cause The connector is not connected properly. The finisher accessories power
supply PCB is faulty. The finisher controller PCB is faulty. The DC controller
PCB is faulty.
Mode of
Detection
0000 The communications IC (IPC) on the finisher controller has gone
out of order.

E717
Main Cause The wiring is faulty (short circuit, open circuit). The copy data controller or
the remote diagnostic device is faulty. The main controller PCB is faulty.
Mode of
Detection
0001 The copy data controller or the NE controller is out of order or an
open circuit has been detected.
Caution The error must be reset in service mode (COPIER>FUNCTION>
CLEAR>ERR).

E719
Main Cause The wiring is faulty (short circuit, open circuit). The coin vendor is faulty.
The main controller PCB is faulty.
Mode of
Detection
0001 The communication between the coin vendor and the main controller
PCB has been interrupted.
Caution The error must be reset in service mode (COPIER>FUNCTION>
CLEAR>ERR).

E732
Main cause The connector has poor contact. The reader controller PCB is faulty.
Mode of
Detection
0001 The main controller PCB has detected an error in the communication
between the reader controller PCB and the main controller
PCB.

E733
Main cause The connector has poor contact. The DC controller PCB is faulty.
Mode of
Detection
0001 The main controller PCB has detected an error in the communication
between the DC controller PCB and the main controller PCB.

E740
Main cause The LAN card is faulty. The main controller PCB is faulty.
Mode of
Detection
0001 An error is detected on the LAN card at power-on (with the card
inserted).
0002 A MAC address is found to be faulty.
0003 The LAN card register cannot be read.

E741
Main Cause The PCI bus connection is not proper. The main controller PCB is faulty.
Mode of
Detection
0000 An error has occurred in the PCI bus.

E742
Main Cause The RIP1 board (accessory) is faulty. The main controller PCB is faulty.
Mode of
Detection
0000 An error has been detected by self diagnosis of the RIPI board.

E743
Main cause The connector has poor contact. The main controller PCB is faulty.
Mode of
Detection
0000 The reader controller PCB has detected an error in the communication
between the main controller PCB and the reader controller
PCB.

E804
Main Cause The wiring is faulty (short circuit, open circuit). The DC power supply fan
(FM6) is faulty. The DC controller PCB is faulty.
Mode of
Detection
0000 While the DC power supply fan is being driven, the clock signal
(FM6CLK) does not arrive for 5 secs or more.

E805
Main Cause The wiring is faulty (short circuit, open circuit). The feed fan (FM1) is
faulty. The heat discharge fan (FM3) is faulty. The DC controller PCB is
faulty.
Mode of
Detection
0001 While the heat discharge fan is being driven, the clock signal
(FM3CLK) does not arrive for 5 secs or more.
0002 While the feed fan is being driven, the clock signal (FM1CLK)
does not arrive for 5 secs or more.

E824
Main Cause The wiring is faulty (short circuit, open circuit). The primary charging assembly
cooling fan (FM2) is faulty. The DC controller PCB is faulty.
Mode of
Detection
0000 While the primary charging assembly cooling fan is being driven,
the clock signal (FM2CLK) does not arrive for 5 secs or more.